Terms and Conditions
Please read our terms and conditions carefully before placing an order.
Made-to-order policy
All products are 3D printed on-demand after order confirmation. Standard production and delivery time is 3-7 business days within Switzerland.
Refund policy
No refunds or exchanges are accepted except in the following cases:
- Product arrives damaged or defective due to production error
- Product breaks during shipping
- Wrong product shipped (our error)
Claims for damaged or defective products must be reported within 30 days of delivery with photographic evidence to info@ninolabs.ch.
Shipping
We ship exclusively to Switzerland. Free shipping above CHF 50. Delivery time: 3-7 business days.